Difference between revisions of "Frequently Asked Questions (SuperPawn)"
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===What free Remote Tool can I use if I want to remote from home for work?=== | ===What free Remote Tool can I use if I want to remote from home for work?=== | ||
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| + | For remote access to your store's server and/or stations, we currently recommend [https://anydesk.com/en AnyDesk]. | ||
===Where can I download the remote tool used by the technicians to get access into my computer?=== | ===Where can I download the remote tool used by the technicians to get access into my computer?=== | ||
| + | To download the current XcelData Support Tool, visit [http://xceldata.com/index.php/support supporttool.net] and download SupportTool.exe | ||
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==Customer Information== | ==Customer Information== | ||
Revision as of 22:16, 20 April 2020
Contents
Remote Access
What free Remote Tool can I use if I want to remote from home for work?
For remote access to your store's server and/or stations, we currently recommend AnyDesk.
Where can I download the remote tool used by the technicians to get access into my computer?
To download the current XcelData Support Tool, visit supporttool.net and download SupportTool.exe